From: “Clemens, Renae” <Renae.Clemens@aa.com>
Date: July 23, 2019 at 16:14:33 EDT
To: “Galarza, Jose” <firstname.lastname@example.org>
Cc: “Clemens, Renae” <Renae.Clemens@aa.com>
Subject: GEO payment communication that went out.
There were some hours missed being paid on the GEO. Please see below.
Thursday, July 18th, 2018
As you may be aware, Geo Premiums increased earlier this month. Two checks have since been processed to capture the new increased Geo Premiums. Earlier this week, an error was discovered in the calculation of the OT payment rate for some employees. Therefore, the lump sum check issued on 07/19/2019 may not fully capture your specific Geo Premium.
Our internal teams are working to ensure proper over-time (OT) payments are calculated. The corrected amount, which will include Bereavement time in addition to the corrected OT pay rate, will be added to your next regularly issued check on 08/02/2019. We apologize for the confusion and thank you for bringing this to our attention.
Should you have any additional questions prior to receiving your next payment, or if additional concerns arise once your next regularly scheduled check is received, please reach out to email@example.com and we will promptly address.
The Envoy Attendance Team
Labor Relations Counsel-Ground
Phone: +1 (972) 374-5224 | Email: firstname.lastname@example.org